All CBD oil I have actually ordered for my family pet has actually almost been a light amber color and was an actual oil. cbd vape. The only action I got was that the item had actually been opened and might not be returned for refund and used me a coupon to buy something else from them. They did not even resolve my concerns about the oil itself so I don't believe they care what they offer and whether or not this is the method the item generally need to look. Have no interest in purchasing anything else from them as it appears they do not understand anything about the items they are offering.
11/15/2019Adverse reaction to the products and my ask for return denied in spite of cash back guarantee. I bought the 1500 mg pain cream and 500 mg gummies in10/19 ($ 200). After a week the cream gave me a rash and gummies not did anything (however tasted bitter and smokey). When I requested return it was refused my return since the items were open. Desired Result, I want my cash back09/20/2019I have actually not received a slushy device that was bought that was guaranteed to be delivered in 3-4 weeks (full spectrum cbd vape juice). It's been practically 12 weeks, still no machine. On June 28th, I ordered slushy mix that was expected to come with a free maker.
I made certain that it would be here in time for the grand opening. I waited the entire 4 weeks prior to I started to ask about the maker, however the sales representative Valmore kept insisting that it needs to be arriving soon. I followed up with him weekly to ask where the maker was, and he simply continued to say. It's on its method. This went on for practically 4 weeks. I was actually extremely patient as I comprehend in some cases things occur. best cbd vape oil. So one day at the end of August, Valmore calls and states hey your maker ought to be going out Monday and you will get your tracking number Tuesday.
I called him Wednesday to inform him that I still have actually not received a tracking number, he states that don't fret, I will get someone to send it to you. So I wait once again, still no tracking number (disposable cbd vape pen). So I call him again the following Monday. This time no response. I'm by this time, fed up, however still waiting. So finally I call him last week on September 13th he informs me that he no longer works for the company, but he was heading into get his last check and he would search for out where it was - best cbd vape pen. He then text me to say that they would not give him any info on the status which I would have to call them.
I did not get that call. I have been calling continuously for the last 4 days and I just get a message that states we are exceptionally hectic please leave a message and we will return your call. full spectrum cbd vape juice. I'm not leaving a message due to the fact that they can't even return calls when you talk to a live individual. At this point I send an email to their assistance line and I get a reaction that says they have an agent working on my problem. I then email today requesting the status of my refund, since at this moment that's what I desire.
I have actually attempted to fix this on my own, but I sadly have been not successful. Please help me with obtaining my refund as they have actually continued to prevent and lie to me about this. I can no longer await this machine, as I have already lost a great deal of money because of their lack of professionalism. Desired Outcome1300 dollar refund plus 1300 dollars in loss income from not being able to offer the items. Total of 2600 dollars07/01/2019On May 20th I bought from Diamond CBD, and 6 weeks later I have not received a refund or the product I spent for.
After not receiving any shipping details or the plan for a couple weeks I contacted Diamond CBD and was notified that UPS did not have all the required info to deliver my plan - cbd vape pen. I asked customer support if they might send a brand-new shipment with my correct address and all the essential info, but they said they might refrain from doing this till the package was gone back to Diamond CBD. cbd vape oil. I tracked the delivery of the plan and it was returned to Diamond CBD by June 12th. On June 12th, I e-mailed client service and a new client service individual reacted to me requesting for a copy of my billing and the order number.
I was again never given any shipping or tracking info for the package, but I waited patiently for 2 weeks for this reshipment. After 2 weeks, I e-mailed on June 26th and the very same customer care person reacted to me. This individual appeared to not comprehend my email since he told me they are initiating another reshipment and to wait 3-7 organization days for the delivery. I replied to this person specifying that I have actually waited longer than 3-7 company days for the delivery, which I do not want another reshipment however simply a refund. Now I have actually received another order confirmation for a reshipment, this time with the order number #XXXXXX.
I have actually not received any of the bundles, and the only tracking or shipping info I have gotten is the tracking number ****** XXXXXXXXXXXX which tells me that the very first plan was returned to the sender Diamond CBD. I have actually asked repeatedly for a full refund and not to be sent out a reshipment, however this has been neglected. Preferred Outcome, I am seeking a complete refund of the purchase I made from Diamond CBD for $15. 48 that I paid for with a charge card (cbd vape liquid). 06/19/2019I positioned an order online on May 25,2019 and received the incorrect item on June 3, 2019.
I placed an order online on May 25,2019 for Chill Plus Gummies - CBD Infused Sour Faces - 200mg Unit cost: $10. 99 Amount: 6 = $65. 97 but received Diamond CBD Gummies - Instilled Gummy Bears - 75mg Unit cost: $4. 99 Quantity: 6 = $29. 97. I was charged $65. 97. I chatted with Laney on June 6 and she stated she was processing a reshipment. I never ever received and now I have left many emails and tried numerous more talks without any success. I have kept all of the e-mails relating to this problem. Preferred Outcome, I would like a full refund.
Approximately 5 to 10 minutes later I started to throw up a lot I am sick I am light headed and woozy I contacted the company who was very disrespectful and disrespectful they informed me because the item was opened that they would not release me a refund. cbd vape dosage chart. I do not want anyone else to experience what Ive experience please aid bbb! Talk about a disaster you can not send out products that are defective making people ill the product is not even edible! upon my research study I have found that their products have been tested by the fda which cause the findings of synthetic ingredients and melatonin! I don't care if I need to write the governor of Florida, my voice will be heard.!!!! I have actually contacted my lawyer also ... Also ive Posted videos on social networks @issagoddess08 everybody please examine out the video of the item on ig and repost thanks, Desired Result, I would like a refund please06/03/2019They have actually never shipped my order and I was charged.
I bought from them on 5-26-19. Order #XXXXXX. I was charged $56. 98 (full spectrum cbd vape). They have never ever delivered the product. I did try to email them at ******* @diamondcbd. com on 6-2-19 without any reaction. I would like a full refund. Desired Outcome, Complete refund. Load More, BBB Business Profiles may not be recreated for sales or advertising purposes. BBB Service Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third celebrations who release problems, reviews and/or actions on this site to verify that the details provided is precise. best cbd vape. However, BBB does not validate the precision of information offered by 3rd celebrations, and does not guarantee the precision of any information in Service Profiles.
BBB Business Profiles generally cover a three-year reporting period. BBB Organization Profiles undergo change at any time. If you select to do organization with this service, please let the company understand that you called BBB for a BBB Service Profile. As a matter of policy, BBB does not back any product, service or service (full spectrum cbd vape).
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